Rm98 takes our responsibility to protect your privacy seriously. This document transparently explains how we collect, use, store, and safeguard your personal data as a user of the rm98 platform.
Six core pillars that form the foundation of how rm98 handles your personal data.
All rm98 data handling practices fully comply with Malaysia's Personal Data Protection Act 2010, the country's primary data protection legislation.
Your data is protected with 256-bit SSL encryption at all times — both during transmission and while stored on rm98's secure servers.
Rm98 has never and will never sell, rent, or trade your personal data to any third party without your explicit consent.
You have the full right to access, amend, download or request the deletion of your personal data from the rm98 system at any time.
Rm98 only collects data that is strictly necessary for service purposes — we do not collect excessive information unrelated to your gaming experience.
Whenever this privacy policy is updated, you will be proactively notified via an in-platform notification so you always stay informed about changes that affect your data.
Your data is protected by 256-bit SSL encryption and stored on secure servers that comply with international standards.
By using the rm98 platform, you consent to the collection and use of personal data as described in this policy.
This Privacy Policy forms part of the service agreement between you and rm98. It should be read together with Terms and Conditions ours. If you disagree with any part of this policy, we recommend that you discontinue use of the rm98 platform.
Rm98 ("we", "our platform") takes your privacy seriously. This Privacy Policy explains in detail how we collect, use, disclose, and protect your personal information when you use the rm98 platform at rm98.bz.
This policy applies to all users of the rm98 platform, including visitors, registered members and any individuals who interact with our services via the website, mobile app or any other channels provided by rm98.
Rm98 operates as a data controller responsible for personal data collected through this platform. We fully comply with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia in all data processing activities.
To provide you with the best service, rm98 collects various categories of personal data. We only collect information that is strictly necessary for the stated purposes.
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, national ID number, date of birth | Account Verification & KYC |
| Contact Data | Phone number, email address, residential address | Communication & Customer Support |
| Financial Data | Bank account number, transaction records, payment method | Deposit & Withdrawal Processing |
| Technical Data | IP address, device type, web browser, session data | Platform Security & Improvement |
| Usage Data | Game history, preferences, account activity records | Personalise the user experience |
In certain situations, particularly during the KYC process, we may also collect supporting documents such as copies of identity cards or passports. All such documents are handled with the highest level of security and are accessible only to authorised rm98 staff.
The personal data we collect is used solely for legitimate and necessary purposes in operating the rm98 platform. Specifically, your data is used for the following purposes:
Rm98 will not use your data for any purpose not stated in this policy without first obtaining your consent. We strictly uphold the principle of limited purposes in all data processing activities.
Rm98 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, in certain limited situations, we may share your data with the following parties:
In all cases of data sharing with third parties, rm98 ensures that the relevant parties are bound by confidentiality and data protection obligations equivalent to our own standards. We share only the minimum data necessary for the stated purpose.
Rm98 invests seriously in security infrastructure to ensure your personal data is always protected against unauthorised access, loss, or misuse.
While we take all reasonable precautions, no security system can be guaranteed 100% safe. In the event of any data breach affecting your information, rm98 will notify you promptly in accordance with established procedures.
Rm98 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You may manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience of the rm98 platform.
As an rm98 user and under the provisions of PDPA 2010, you have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you at any time.
You may request that we correct any data that is inaccurate or out of date.
You may request the deletion of your personal data, subject to applicable legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data under certain circumstances permitted by law.
To exercise any of the above rights, please contact the rm98 support team via Live Chat on our platform. We will process your request within 14 business days.
The rm98 platform is strictly for individuals who are of age 18 and above. We do not intentionally collect, store or process personal data of individuals under the age of 18.
If you find that someone under the age of 18 has registered an account on rm98 or has provided us with their personal data, please contact us immediately. rm98 will take action to delete the relevant account and data without delay.
Parents and guardians are responsible for ensuring that children under their care do not access online gaming platforms, including rm98. If you suspect such activity, please contact us immediately.
Rm98 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations.
When data is no longer required, rm98 will delete or destroy it securely in a manner that prevents recovery by any party.
If you have any questions, concerns or complaints regarding this Privacy Policy or the way we handle your personal data, you may contact the rm98 privacy team through the following channels:
rm98 is committed to handling every privacy-related inquiry seriously and professionally. We aim to resolve all complaints within 14 business days from the date of receipt.
If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia or the relevant regulatory body under the Ministry of Communications and Digital.
Join over 500,000 Malaysian players who have trusted rm98 as a safe, fair, and responsible online gaming platform. Register today and enjoy a worry-free gaming experience.
By registering, you confirm that you have read and agreed to this Privacy Policy.