At rm98, the enjoyment of playing must always go hand in hand with responsibility. We provide a range of tools, guides, and support to ensure every gaming session stays in control — safe, mindful, and fun.
Understanding the core principles of healthy gaming for the best experience
For most people, playing on an online platform like rm98 is a fun form of entertainment — a way to unwind, challenge yourself, and win big. However, rm98 recognizes that for a small number of individuals, gaming can develop into a hard-to-control habit if not addressed wisely from the start.
That is why rm98 places responsible gaming as one of the core pillars of how we operate. This is not merely a slogan — we invest in real self-control tools, support staff training, and collaboration with health professionals to ensure our users are always protected.
Responsible gaming means playing only with money you can afford to lose, setting time and spending limits before you start, and knowing when to stop. rm98 believes that players who game with awareness and self-control will enjoy a far more satisfying experience than those who play without restraint.
We also understand that problem gambling is not merely a financial issue — it affects family relationships, mental health, and overall quality of life. Therefore, rm98 encourages you to recognize the early warning signs and take prompt action before the situation becomes more serious.
Important Reminder: The rm98 platform is strictly for individuals aged 18 and above. Gaming is for entertainment purposes only. Never play with money you need for essential expenses such as rent, food, or bills.
Ask yourself these questions honestly:
If any of your answers are "Yes", please use rm98's self-control tools or contact our support immediately.
Six protection features we provide to help you play in a controlled manner
Set daily, weekly, or monthly deposit limits directly from your account settings. Once the limit is reached, the system will automatically block any further deposits until the period resets.
Set how long you want to play each session. rm98 will send you a reminder when your time is nearly up and will automatically log you out once the time limit is reached.
Choose to take a break from the platform for 24 hours, 48 hours, or 7 days. During the break period, you will not be able to log in to your rm98 account — giving you space to relax and reflect.
If you feel you need to stop for a longer period, you may apply for self-exclusion ranging from 1 month to 5 years. Your account will be suspended for the entire duration.
Set the maximum loss amount you are willing to accept within a given period. The rm98 system will automatically halt wagering activity once your loss limit is reached.
Activate the balance-hiding feature to prevent yourself from making decisions based on your account balance. This helps you focus on the enjoyment of playing rather than the monetary value alone.
Simple steps to activate your account protection at rm98
Go to rm98.bz and log in using your username and password. Make sure you are on your personal device.
Click on the profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu.
On the settings page, look for the tab labelled "Responsible Gaming" or "Self-Control" — all protection tools are listed there.
Choose the type of limit you want to activate — deposit, session time, loss, or cool-off — and enter a value that suits your situation.
Click "Save" to confirm your limit. Reduction limits take effect immediately, while limit increases may require a 24-hour cooling-off period.
If you are experiencing any difficulties or wish to request self-exclusion, contact the rm98 support team via Live Chat 24/7.
All reduction limits — such as lowering deposit limits or shortening time limits — take effect immediately upon saving. rm98 does not allow any delay for changes that protect users.
Any request to increase deposit limits or ease restrictions is subject to a minimum 24-hour cooling period. This gives you time to reconsider your decision with a clearer head.
Once you have activated self-exclusion, the period cannot be shortened or cancelled before it ends. This is to protect you from making impulsive decisions while under stress.
rm98's support team, specially trained in responsible gaming topics, is available to assist you via Live Chat every day, 24 hours a day.
Recognize the early signs before the problem becomes more serious
Problem gambling rarely appears out of nowhere — it typically develops gradually. It is important to recognize the early warning signs so that action can be taken before the situation becomes harder to manage. Here are some signs to watch out for in yourself:
Rm98 would like to remind you that online gaming is entertainment, not a way to:
If you or someone you know shows these signs, do not wait. Contact rm98 support or seek professional help immediately.
Our responsibility goes beyond simply providing a gaming platform
Rm98 believes that a responsible gaming platform is one that prioritises the well-being of its players above any short-term profit. We take a proactive approach — not waiting for problems to occur, but preventing them before they arise.
Our team undergoes specialized training on how to identify players who may need assistance, and we have clear protocols for reaching out to them in a sensitive and non-judgmental manner. We also work with behavioral health professionals to ensure our approach always reflects current best practices.
Additionally, rm98 actively blocks platform access for individuals who have registered on the national self-exclusion list. We apply a strict identity verification system to ensure underage players cannot access our platform, and any attempt to bypass these restrictions will result in permanent account closure.
Every registration goes through a rigorous KYC process to ensure that only individuals aged 18 and above can use the rm98 platform.
All rm98 support staff undergo responsible gaming training and know how to assist players who need support in the right way.
Rm98 periodically reviews account activity to identify gaming patterns that may indicate risk — and will proactively reach out to players if necessary.
Answers to the most frequently asked questions by rm98 players
Rm98 is ready to be your gaming platform of choice — one that not only offers the best entertainment, but also looks after your well-being at all times. Register today and enjoy a gaming experience that is responsible, safe, and fun.
By registering, you agree to play responsibly and to comply with Terms and Conditions and Privacy Policy rm98.